Based at 271 Salem Street
Our shop is in Woburn, Unit I on Salem Street, close to where I-93 meets Route 128. Being in the middle of the towns we serve is why the closest communities get our quickest response.
Woburn, MA
About Prime Plumbing
Prime Plumbing is a licensed plumbing, heating, and gas company based in Woburn. We work on homes, rentals, restaurants, and commercial buildings across Greater Boston, and one team handles the whole system so nothing gets passed between contractors.
Based in WoburnLicensed & insuredMA License #17347
Who we are
A local company with one licensed team
Three things describe how Prime works, and they are the same whether the call is a leaking shutoff in a Woburn kitchen or a gas line on a commercial rooftop.
Licensed, insured, permitted
Prime holds Massachusetts license #17347 and carries insurance on every job. Gas work is done to the state code, 248 CMR, with the permit pulled and the work inspected.
Homes and businesses
The same crew works in single-families, two- and three-families, restaurants, and buildings run by property managers, so an owner with a house and a storefront has one company to call.
Local, not passing through
We know the houses around here
Greater Boston housing is old, mixed, and rebuilt in layers, and that shapes almost every service call we take.
Open a basement in Arlington or Somerville and you can find galvanized steel, mid-century copper, cast-iron drains, and new PEX all in the same run. Each of those materials fails in its own way. Knowing that history is how we fix the cause instead of the symptom in front of us.
Working out of Woburn also means we are not a company driving in from far away for one job. Our service areas page lists the communities we cover, and our plumbing page shows the full range of what we do.
- Older multi-family and single-family homes
- Mixed pipe materials read as one system
- Repairs that address the cause, not the drip
One team
Plumbing, heat, and gas under one roof
A lot of problems in a house or building do not stay in one trade.
A gas water heater ties together plumbing, a gas supply, and venting. A heating complaint can turn out to be a gas pressure issue. When one licensed team handles all three, there is one person accountable for the whole job instead of separate contractors coordinating by phone.
That also matters for paperwork. Licensed work comes with the permit and the inspection record, which is what a buyer's inspector or an insurance adjuster asks for later.
- Plumbing repair, replacement, and emergencies
- Boilers and heating systems
- Gas piping to 248 CMR, permitted and inspected
Recent work
Real jobs from our crews
Commercial project at Topgolf
Commercial plumbing for a large entertainment venue, the kind of job where the work has to be scheduled around a business that is open to the public.
Commercial boiler room
Twin HTP high-efficiency water heaters installed in a commercial mechanical room, the kind of hot water setup a larger building needs.
Tankless water heater
A wall-mounted tankless unit with a new copper manifold. See more on our water heaters page.
Restaurant gas line
New gas plumbing serving a commercial kitchen's cooking line. Restaurant work is covered on our commercial plumbing page.
How we work
What to expect when you call
The job changes from call to call. The approach does not.
Tell us what is going on
Call (617) 354-4545 or schedule online. Share the address, the type of property, and what you have noticed, including whether the problem keeps coming back.
We find the cause
We look at the whole system, not only the spot that is leaking or cold, and explain what we found and what the options are before the work starts.
Done to code, on paper
Work that needs a permit gets one, gas work is inspected, and you keep the record. If something else needs attention, we tell you rather than leave it for next time.
From our customers
What customers say about Prime
Great prices and good work. As plumbers go these days it is hard to find good labor that isn't doing large new builds. Rich and Rob are great at taking care of your problem for you. I've used them on rentals almost exclusively.
Rich is super responsive, took care of a radiator issue quickly and just in time ahead of the cold weather! Would highly recommend Prime Plumbing.
Excellent reputation and flexibility to meet my company's needs.
Common questions
About Prime Plumbing.
A little more about who we are and how we work.
Where is Prime Plumbing located?
We are at 271 Salem Street, Unit I, in Woburn, Massachusetts, near the I-93 and Route 128 interchange. That central spot is why the towns nearest Woburn get our quickest response.
Is Prime Plumbing licensed and insured?
Yes. Prime Plumbing is licensed and insured and holds Massachusetts license #17347. Gas work is done to the state code, 248 CMR, with the required permits and inspections, and you keep the paperwork for when you sell or file an insurance claim.
What areas do you serve?
Woburn and Greater Boston, from our neighboring towns in to the cities closer to Boston. Our service areas page lists the communities we cover. If your town is close by and not listed, call anyway, because our coverage is wider than the featured towns.
Do you work on both homes and commercial buildings?
Yes. We handle residential plumbing, heating, and gas, and commercial work for restaurants, property-management portfolios, and multifamily buildings, with commercial jobs scheduled around your hours.
Why does one team for plumbing, heating, and gas matter?
Many problems cross trades. A gas water heater ties plumbing, gas, and venting together, and a heating issue can start with the gas supply. One licensed team means one accountable contact and one company responsible for the whole job.
Ready when you are
Work with a local licensed team.
Call our Woburn team at (617) 354-4545, or schedule online.