Prime Plumbing technician reviewing a work order on a clipboard in the mechanical room of a Greater Boston apartment building

Woburn, MA · Commercial

Property management plumbing, one team for the portfolio

Managing property means plumbing problems arrive on a tenant's schedule, across units and buildings, each one needing coordination and a paper trail. Prime Plumbing gives property managers across Woburn and Greater Boston one licensed team that knows the buildings, responds predictably, and documents the work. Call (617) 354-4545.

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Licensed & insuredWhole portfolioWoburn-based

What a manager needs from a plumber

One reliable team, not a new one each time

A property manager does not need a different plumber for each address; they need one they can rely on across all of them, who handles it and reports back.

A team that knows the buildings

One that already knows where the shutoffs and shared equipment are, so a call about a leak in unit 4 does not start from scratch and you are not explaining the layout to a stranger during an emergency.

Tenant coordination owned, not returned

Access arranged directly with the tenant, work done in the agreed window without a mess, and the unit left back in service, so the manager is not the middleman on every job.

A record for the owner

What was wrong, what was done, what it cost, and what is likely coming, so plumbing becomes a planned line item instead of a series of surprises.

From a single fixture to the shared systems

The unit repairs, and the building systems

A managed portfolio generates the full range of plumbing work, and one team handling all of it is simpler than parceling it out.

Prime Plumbing technician repairing a shutoff and supply line in an occupied apartment unit in a Greater Boston building

The steady stream of unit‑level repairs

At the unit level there are the everyday fixture repairs: running toilets, leaking faucets, clogged drains, failed shutoffs, the steady stream of small jobs across many units. These get handled promptly so they do not accumulate, with the tenant coordination owned by us rather than pushed back to you.

Turnovers between tenants are their own predictable work, the chance to fix the small issues in a vacant unit before the next tenant moves in, and we handle those too.

Running toilets, leaking faucets, clogged drains, failed shutoffs
Access arranged with the tenant, unit left clean and back in service
Turnover work in vacant units before the next tenant moves in

Prime Plumbing servicing a shared boiler and mechanical systems in a Greater Boston apartment building

The shared systems that affect everyone at once

At the building level there are the shared systems whose failure is not one tenant's problem but everyone's at once: a shared boiler or hot-water system that takes out a whole line of units, a main drain that backs up a stack, a water-supply issue that turns into an emergency across the building.

These get the priority they deserve because of how many tenants they affect, and because we already know your buildings, we respond faster than a plumber seeing the property for the first time. Where the buildings are multifamily, our multi-family plumbing page covers the shared-system side in more depth.

Shared boilers and hot-water systems that serve whole lines of units
Main drains and stacks that back up the building
Emergency response faster because we already know the building

Prime Plumbing technician completing a repair in an occupied unit and leaving it clean in a Greater Boston building

Tenant coordination is half the job

In owner-occupied work the plumber deals with the owner. In managed property, almost every job runs through a tenant who has to be reached, scheduled, and given access, and that coordination is often the harder part than the plumbing itself. A repair that is simple in an empty house becomes a logistics problem when it means arranging entry to an occupied unit, working around a tenant's schedule, and leaving the space clean and back in use with the tenant satisfied.

We handle that coordination as part of the work rather than pushing it back to the manager. We arrange access with the tenant, show up in the window agreed, do the job without leaving a mess for someone else to deal with, and confirm it is done. For a manager juggling many units, a plumber who owns the tenant coordination instead of adding to it is worth far more than the repair line on the invoice.

What to expect

What portfolio plumbing looks like

We become the one licensed team for your portfolio, from the call to the closeout.

We field the call, knowing the building

Already aware of where the shutoffs and shared equipment are, so we respond on a predictable timeline instead of starting from scratch.

We coordinate access and do the work

Entry arranged with the tenant, the job completed in one visit where possible, and the unit left clean and back in service.

We close it out with a record

What was wrong, what was done, what it cost, and what is likely coming, for your reporting and budgeting.

From our customers

Greater Boston on Prime

Great prices and good work. As plumbers go these days it is hard to find good labor that isn't doing large new builds. Rich and Rob are great at taking care of your problem for you. I've used them on rentals almost exclusively.

Nat Yong Rental property owner

Excellent reputation and flexibility to meet my company's needs.

Keri Barry Commercial client

Read our reviews on Google

Prime Plumbing checks shared building equipment on a schedule for Greater Boston property managers

Documentation and predictable budgeting

A manager answers to an owner, and that means the plumbing has to come with a record, not just a fixed pipe. What was wrong, what was done, what it cost, and what is likely coming next, all of it matters for the reports a manager files and the budgets they set. A plumber who leaves a clear account of the work turns plumbing from a series of surprises into a line item that can be planned.

We keep that record and, for a portfolio with recurring or predictable needs, help move the work onto a schedule you control through a maintenance arrangement, so the shared boilers get checked before winter, the known-risk drains get jetted before they back up, and backflow devices get tested when due. Prime Plumbing works out of 271 Salem Street in Woburn and holds Massachusetts plumbing license 17347, and does gas work to 248 CMR with the required permits. To set up plumbing service for your portfolio, contact us or call (617) 354-4545.

Before you call

Common property management plumbing questions.

Tell us the size and type of your portfolio and what you need covered, and we can scope an arrangement.

Can you service my whole portfolio, not just one building?

Yes, that is the point of the service. Property managers get one licensed team across the portfolio rather than a different plumber for each address. We get to know the buildings, where the shutoffs and shared equipment are, and respond on a predictable timeline, so a call about any unit does not start from scratch and you are not explaining the building to a stranger during an emergency.

Do you coordinate access with tenants yourselves?

Yes. We arrange entry directly with the tenant, show up in the agreed window, complete the work in one visit where possible, leave the unit clean and back in service, and confirm it is done. Tenant coordination is often the harder part of managed-property work, so we own it rather than pushing it back to you, and we handle the tenant professionally because it reflects on you.

What kinds of plumbing work do you handle for managed property?

The full range: unit-level fixture repairs like running toilets, leaking faucets, clogged drains, and failed shutoffs, plus building-level shared systems, a shared boiler or hot-water system, a main drain backing up a stack, water-supply emergencies. We also handle turnover work in vacant units between tenants. One team covering both the small repairs and the shared-system failures is simpler than parceling it out.

Will I get documentation of the work for my reports?

Yes. We leave a clear account of what was wrong, what was done, what it cost, and what is likely coming, because a manager answers to an owner and needs the record for reporting and budgeting. That turns plumbing from a series of surprises into a planned line item, and for predictable needs we can move the work onto a maintenance schedule you control.

Can you handle emergency calls across the portfolio?

Yes. Shared-system failures like a lost boiler or a backed-up stack affect many tenants at once and get the priority that warrants. Because we already know your buildings, we respond faster and more effectively than a plumber seeing the property for the first time. Predictable emergency response across the portfolio is a core part of what the arrangement provides.

Do you offer scheduled maintenance for managed buildings?

Yes, and for a portfolio it usually pays off. Moving predictable work onto a calendar you control, shared boilers checked before winter, known-risk drains jetted before they back up, backflow devices tested when due, costs less and reports cleaner than a run of emergencies. We set the schedule to your buildings and keep the records for your budgeting.

Ready when you are

One plumbing team for your portfolio.

Tell us the size and type of your buildings and what you need covered. Schedule online or call our Woburn team at (617) 354-4545.

Schedule an Appointment (617) 354-4545