Branch clog vs. main line
One slow tub or sink is a local clog cleared at the fixture. Water backing up in several places, or a floor drain rising when the washer runs, points to the main drain to the street, a bigger job.

Woburn, MA · Residential + Commercial
Prime Plumbing clears clogged drains and backed-up sewer lines for houses and commercial properties across Woburn and Greater Boston. From a slow bathroom sink to a main line rising into the basement, we clear the blockage and camera the line so you know why it happened. Call (617) 354-4545.
Clear it, then find out why
The first thing we sort out is whether the problem is one fixture or the whole house, because that decides the tool, the price, and whether it is a cleaning or a repair.
One slow tub or sink is a local clog cleared at the fixture. Water backing up in several places, or a floor drain rising when the washer runs, points to the main drain to the street, a bigger job.
After we open the line we run a camera and watch the screen with you. Grease re-forms, roots grow back at a joint, a settled section holds standing water. What we see decides what comes next.
A greased-up line is a candidate for hydro-jetting. Roots or a broken, bellied section is a pipe problem no amount of cabling fixes for long, and we would rather tell you that than cable it three times a year.

One backup is an event. A second backup in the same line within a year is a pattern, and patterns live in the main sewer line between the house and the street, not in the fixture you noticed. In older Greater Boston neighborhoods that line is often clay tile or early cast iron, and both fail in ways cabling only treats temporarily.
Clay pipe joins in short sections, and tree roots find every joint; you can cut them out, but they grow back on their own schedule. Cast iron rusts and scales from the inside until the channel narrows and catches waste. A length of pipe that has sunk creates a low spot that never fully drains. The camera footage is what tells us whether a spot repair, a trenchless liner, or a dig is the right call, and we walk you through what the screen shows before any of that is scheduled.
What we do
From a single slow fixture to a recurring main-line backup, cleared, camera-inspected, and repaired when the pipe itself is the problem.

Slow or stopped sinks, tubs, toilets, and floor drains cleared at the fixture, with a camera when it will tell us why it clogged.
Clogged drains
Recurring main-line backups diagnosed on camera, then a spot repair, trenchless liner, or replacement, whichever the pipe actually needs.
Sewer line repair
Known-risk lines kept clear on an interval with hydro-jetting, before a grease-heavy line closes at the worst moment.
Drain maintenance
Grease lines, floor drains, and interceptors jetted for restaurants and businesses, scheduled around service hours.
Commercial drains
A program that keeps commercial lines clear on a set interval and tracks how they trend over time, with camera records.
Drain programTell us about your property and we'll point you to the right service — or just call the Woburn team.
Contact usFrom our customers
Great plumbing company! They are very responsive and quickly helped me fix my clogged sink. Tony and everyone else I talked to were very kind and professional. Highly recommend!
Great prices and good work. Rich and Rob are great at taking care of your problem for you. I've used them on rentals almost exclusively.

We start by confirming what is actually blocked, clear it, and show you the line on camera so the cause is not a mystery. If the fix is cleaning, that is where it ends. If the camera shows roots, a broken joint, or a bellied section, you get the footage and a straight explanation of the repair options before anything else is scheduled.
Prime Plumbing works out of 271 Salem Street in Woburn, where I-93 meets Route 128, which keeps us central to the drains we clear from Burlington to Cambridge and the neighborhoods closer to the city. The company is licensed and insured and holds Massachusetts plumbing license 17347. To describe what your drain is doing, contact us or call (617) 354-4545.
Before you call
A little detail about what is draining slowly, and where, helps us bring the right equipment the first time.
It depends on the job, and we confirm the scope before we start. Clearing a single slow fixture through an accessible cleanout is a short visit; a main-line blockage that needs a larger cable, or a grease line that needs hydro-jetting, takes longer. What moves the number is access, how far in the blockage sits, and whether the camera shows a cleaning or a repair. You get the scope and the reason for it before work begins.
Yes, when it will tell us something worth knowing. After clearing a main line, or on any drain that has backed up more than once, we run a camera through it and watch the screen with you. The footage shows whether the cause was a one-time clog, grease buildup, root intrusion, or a broken section of pipe, which is what decides between cleaning and repair.
We can cut roots out to restore flow, and hydro-jetting removes soft root growth from the pipe wall. But roots return through the same cracked joints they came in, so if the camera shows heavy intrusion we will tell you honestly whether ongoing cleaning or a sewer-line repair is the better value for your situation.
A drain that clogs repeatedly in one place almost always has a physical reason: grease built up on the pipe wall, roots at a joint, or a section that has settled and holds standing water. Cabling clears the symptom; a camera finds the cause. Until the cause is addressed, the clog comes back on its own schedule.
Keep grease, cooking oil, and fat out of every drain, including the one under the disposal, because they harden on the pipe wall as they cool. Do not flush wipes, paper towels, or cotton products even when the label says flushable. In the kitchen, scrape plates into the trash and run cold water while the disposal is on.
Yes. We clear main-line blockages between the house and the street, camera the line to find the cause, and handle the repair when the pipe itself is the problem, whether that is a spot repair or a larger sewer-line job. Recurring main-line backups are one of the most common reasons Greater Boston homeowners call us.
Ready when you are
Tell us what is draining slowly, or not at all, and where. Schedule an appointment online or call our Woburn team at (617) 354-4545.