Prime Plumbing technician repairing a kitchen faucet cartridge at a sink in a Greater Boston home

Woburn, MA · Residential

Faucet & fixture repair for kitchens and baths

A faucet that drips all night, a handle that no longer shuts off cleanly, a fixture that leaks at the base, weak flow at the kitchen sink: these are the small repairs that quietly waste water and wear on a house. Prime Plumbing repairs and replaces faucets and fixtures across Woburn and Greater Boston. Call (617) 354-4545.

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Licensed & insuredRepair or replaceWoburn-based

The fixture problems we see most

Most fixture trouble is one small part

Faucets and fixtures fail in a handful of familiar ways, and each one has a specific, usually inexpensive fix when it is matched to the actual cause.

A drip from the spout

Almost always the internal cartridge, washers, or a worn ball assembly no longer sealing. The part is cheap, and a faucet dripping once a second is real water down the drain across a month.

A leak at the base or handle

Usually a dried-out O-ring or seal. Worth handling early, because water pooling at the base keeps the counter and the cabinet below wet, which is how it turns into staining and mold.

Weak or sputtering flow

Often a clogged aerator at the tip of the spout catching mineral scale, one of the simplest fixes, or scale built up inside the fixture or a partly closed supply valve.

The two fixes we make most

The right part, matched to your faucet

A dripping faucet is not usually a faucet that needs replacing, and weak flow is rarely a supply problem. Both are small repairs when the part matches the fixture.

Prime Plumbing technician lifting a worn cartridge out of a disassembled single-handle kitchen faucet in a Greater Boston home

A drip is almost always a worn cartridge or washer

Inside every faucet is a wearing part that controls the water: a cartridge in most modern single-handle faucets, washers and seats in older two-handle ones, a ball assembly in some kitchen models. When the drip starts, it is nearly always that part, hardened or worn, no longer sealing.

Matching the correct replacement to your specific faucet is the whole job, and it is why a drip is worth fixing rather than living with. Done with the right part, the repair is quick.

Single-handle cartridges, two-handle washers and seats, and worn ball assemblies
O-rings and seals for a leak at the base or around the handle
Sprayers, diverters, and pop-up drains that no longer work as they should

Prime Plumbing technician unscrewing a clogged aerator from a kitchen faucet spout to restore flow in a Greater Boston home

Weak flow is usually the aerator, not the supply

The aerator is the small screen at the tip of the spout, and it catches mineral scale and debris until the flow drops. Cleaning or replacing it is one of the simplest repairs there is, and it restores a faucet that felt like it was failing.

If the flow is weak throughout the whole house rather than at one faucet, that points to a supply-side issue instead, and we will tell you which one you have rather than swapping parts and hoping.

Clogged aerators and scale built up inside the fixture
Sticking or loose handles from worn internal hardware
Whole-house weak flow diagnosed as a supply issue, not a fixture

Prime Plumbing technician replacing a seized under-sink shutoff valve in an older Greater Boston home

The water in older Greater Boston homes is hard on fixtures

Fixtures in this area take a specific kind of wear. Mineral content in the water leaves scale that clogs aerators, stiffens cartridges, and builds up in valves, which is why a faucet in an older home can lose flow or start to stick years before the fixture is actually old. Original shutoff valves under sinks in older Woburn-area homes are frequently gate valves that seized long ago, so replacing a faucet often means addressing the shutoff first, and it is better to know that going in.

We work in these homes constantly and account for it. When we repair a faucet, we check the shutoffs that feed it, because a fixture repair is not much use if you cannot isolate the fixture to service it. Small things, a working shutoff and a clean aerator, are the difference between a fixture that keeps working and one you are calling about again next year.

What to expect

What a faucet or fixture call looks like

You get the right part and an honest read on whether the fixture is worth repairing or better replaced.

We identify the fixture and the worn part

The exact faucet or fixture and the part that failed, so the repair matches the actual cause instead of swapping parts and hoping.

We repair it with the correct part

And check the shutoffs and connections that feed it while we are there, because a fixture you cannot isolate is a fixture you cannot service.

We tell you when a new fixture wins

If the body is corroded through, parts are gone, or a cheap fixture has failed again, you get that honest call rather than a repair on its way out.

From our customers

Greater Boston on Prime

Mike and Cam installed our new dishwasher. Their manner was courteous and professional. I am happy with their service and recommend them.

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Updated Greater Boston bathroom with fixtures serviced by Prime Plumbing

Repair when it makes sense, replace when it does not

For a decent faucet that has simply worn a part, repair is almost always the answer: the part is inexpensive and the fixture has plenty of life left. Replacement earns its place in specific cases. A faucet corroded to the point that the body itself leaks, or one so old the replacement parts are no longer made, is past repairing. A fixture you were going to change anyway for a kitchen or bath update is worth swapping now rather than repairing twice. And a cheap builder-grade faucet that has failed more than once is often not worth another repair.

We also install customer-supplied faucets and fixtures, and make the connections, supply lines, and shutoffs sound, which is where a self-install often runs into trouble. Prime Plumbing works out of 271 Salem Street in Woburn and holds Massachusetts plumbing license 17347. To get a dripping or leaking fixture handled, contact us or call (617) 354-4545. For broader work, see our plumbing repair and plumbing pages.

Before you call

Common faucet and fixture questions.

Knowing the fixture and what it is doing, dripping, leaking at the base, weak flow, helps us bring the right part.

Why does my faucet drip even when it is turned off?

A drip from a shut-off faucet is almost always a worn internal part: a hardened cartridge in a single-handle faucet, worn washers and seats in a two-handle one, or a failed ball assembly. The part no longer seals, so water seeps past it. Matching the correct replacement to your specific faucet fixes it, usually quickly and inexpensively.

Is it cheaper to repair or replace a faucet?

Usually repair. A worn cartridge or washer is an inexpensive part in a faucet with plenty of life left. Replacement makes sense when the faucet body itself is corroded and leaking, when parts are no longer available, when you are updating the kitchen or bath anyway, or when a cheap fixture has failed repeatedly. We give you the honest recommendation for your fixture.

My faucet has weak water flow. What causes that?

Most often a clogged aerator, the small screen at the tip of the spout that catches mineral scale and debris. It is one of the simplest fixes. Weak flow can also come from scale built up inside the fixture or a partially closed supply valve. If flow is weak throughout the whole house rather than one faucet, that points to a supply-side issue instead.

There is water leaking around the base of my faucet. Is that serious?

It is usually a dried-out O-ring or seal, a common and inexpensive repair, but worth handling because water pooling at the base keeps the countertop and cabinet below wet, which leads to staining, swelling, and mold over time. Catching it early keeps it a fixture repair rather than a cabinet problem.

The shutoff valve under my sink will not turn. Can you fix that?

Yes, and in older Greater Boston homes it is common. Original under-sink shutoffs are often gate valves that have seized. We replace them with a valve that actually closes, which matters because you cannot properly service or repair a fixture if you cannot isolate its water supply. We check these whenever we work on a faucet.

Can you install a faucet or fixture I already bought?

Yes. We install customer-supplied faucets and fixtures and make sure the connections, supply lines, and shutoffs are sound, which is where a self-install often runs into trouble. If the existing shutoffs or supply lines need attention to do the job right, we will tell you before we start.

Ready when you are

Faucet dripping or fixture leaking?

Tell us the fixture and what it is doing. Schedule an appointment online or call our Woburn team at (617) 354-4545, and we will fix it with the right part.

Schedule an Appointment (617) 354-4545